![]() Contact us for more of this horror story. The fire doors had closed off elevators on 7th floor & it was reported to us that they were closed on 6th, 5th & 1st floor. After standing around in basement for 15 minutes, one of the officers reported to us, that it was probably a false alarm, but no confirmation either way. There were no hotel personnel anywhere in the stairway or floors that were directing us out of the building. While traveling down stairway, many elderly people were in stairway making their way down w/ their oxygen equipment & in pajamas, struggling to get down the steps. We asked several of the officers what was happening as to whether it was a fire emergency, tornado emergency or another type of problem. ![]() Upon arrival at security office in basement, the security people seemed to be unaware of the evacuation order. The Buffet at Ameristar Casino, Council Bluffs: See 86 unbiased reviews of The Buffet at Ameristar Casino, rated 3.5 of 5, and one of 161 Council Bluffs restaurants on Tripadvisor. We proceeded w/in 5 mins to hallway & down 8 floors to the basement area & from there into the interior of the basement hall. Do not use elevators, follow the exit signs down the stairways". At 7 am on 4/14/15, in room 721 the emergency alarm was activated, buzzed & announced "an emergency has been reported requiring immediate evacuation of all personnel & guests.
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